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If you prefer not to wait on hold, you can use United Airlines®’s live chat feature. Visit their website, navigate to the Help section, and select the chat option to connect with a live representative.
Reaching Out on Social Media
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The United Airlines® mobile app is another convenient way to reach customer service. You can call or chat with a representative directly through the app, making it easy to contact support from your phone.
Emailing United Airlines® Support
For less urgent matters, emailing United Airlines® is a good option. While response times might be slower, emailing provides written documentation of your issue and any communication regarding its resolution.
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Listen to the automated prompts and select the option that most closely matches your issue. If you’re prompted to enter your booking number or itinerary, but you don’t have it on hand, pressing “0” can sometimes bypass this step. Repeating “agent” or “representative” when prompted can also speed up the process.
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Fifteen Ways To Talk To Someone At United Airlines Through Phone, Email, Or Chat Options: A Step By Step Guide
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