Norse Atlantic Airways does allow a 24-hour cancellation period, often called the risk-free cancellation window, which provides passengers the opportunity to cancel their flight booking within 24 hours of purchase and receive a full refund. This policy applies to all ticket types, including Economy Light, Economy Classic, Premium Light, and Premium Classic fares, as long as the booking was made at least seven days before the scheduled flight departure. To be eligible for this 24-hour refund, the ticket must have been purchased directly through Norse Atlantic’s official channels, such as their website, authorized travel agents, or booking offices. If you cancel within this 24-hour window, no cancellation fees or penalties will be charged, and the full amount paid for the ticket will be refunded to your original payment method. This policy is designed to give travelers peace of mind in case they make a booking mistake or need to change their plans shortly after purchasing their ticket.

However, if you cancel after the 24-hour period or if your flight departure is less than seven days away, the ticket generally becomes non-refundable for most fare types. For Economy Light and Premium Light fares, the ticket is non-refundable after 24 hours, meaning you cannot get a cash refund if you cancel later, but you may be eligible for travel credit depending on the fare rules. Similarly, Economy Classic and Premium Classic fares are refundable only within the 24-hour window and at least seven days before departure; after that, no refund is available. More flexible fare types, such as Economy Flextra and Premium Flextra, allow cancellations up to two days before departure, but any refund is usually issued as a 12-month travel credit rather than cash. If you cancel these fares less than two days before departure, the fare becomes non-refundable.

To cancel your booking within the 24-hour window or afterward, you can use Norse Atlantic’s website or mobile app by accessing the “Manage My Booking” section, entering your reservation details, and following the cancellation prompts. If you booked through a travel agent, you should contact them directly to process the cancellation. Alternatively, you can call Norse Atlantic’s customer service for assistance. Once your cancellation is confirmed, you will receive an email confirmation, and if eligible, your refund will be processed within seven to ten business days. It is important to note that cancellations made at the airport ticket counter may incur additional service fees.

If Norse Atlantic cancels your flight, you are entitled to a full refund regardless of your fare type, with no cancellation fees. Additionally, in cases of death of the passenger or an immediate family member, the airline may waive cancellation fees and provide a refund upon submission of appropriate documentation. Cancellation fees for non-refundable tickets vary depending on the fare type and timing of cancellation but typically increase as the departure date approaches.

In summary, Norse Atlantic’s 24-hour cancellation policy allows you to cancel your flight within 24 hours of booking for a full refund if your flight is at least seven days away. After this window, most tickets are non-refundable, though some flexible fares offer travel credits. Always check your fare rules and cancel promptly if needed to avoid losing your ticket value. The cancellation process is straightforward via the airline’s website, app, or customer service.