Breeze Airways has a straightforward and customer-friendly cancellation policy designed to offer flexibility while maintaining clear rules for refunds and credits. Passengers can cancel their reservations within 24 hours of booking to receive a full refund to the original form of payment, provided the flight departure is at least seven days away. This 24-hour risk-free cancellation window applies to all tickets and is intended to give travelers peace of mind in case they need to change their plans shortly after booking. Beyond this initial 24-hour period, Breeze Airways only allows full reservation cancellations, and partial cancellations or changes to individual flight segments are not permitted. Cancellations must be made more than one hour before the scheduled flight departure time; otherwise, the ticket becomes non-refundable and cannot be canceled or changed.

Since Breeze Airways sells only non-refundable tickets, passengers who cancel after the 24-hour window generally do not receive a cash refund. Instead, they are issued a partial flight credit in the form of BreezePoints, which can be redeemed toward future Breeze Airways reservations. These credits typically have a 12-month validity from the date of the original booking, encouraging passengers to rebook within that timeframe. The amount of credit issued depends on the fare type purchased, with some lower-priced or “No Flex” fare options offering reduced credit amounts or more restrictive cancellation terms. For example, passengers who purchase the “No Flex” fare, which includes only a personal item, are not allowed to change or cancel their flights and will forfeit the ticket value if they do not travel.

Breeze Airways does not charge any separate cancellation fees or penalties beyond the forfeiture of the ticket value for non-refundable fares. The airline emphasizes ease of use through its mobile app and website, where travelers can manage their bookings, cancel flights, and view their BreezePoints balance. If a passenger cancels a flight, the flight credit is usually made available within 24 hours, and an email confirmation with cancellation and refund details is sent promptly.

In cases where Breeze Airways cancels a flight due to operational reasons, passengers are entitled to a full refund or the option to rebook on an alternate flight at no additional cost. Additionally, if a flight is significantly delayed, Breeze offers passengers the ability to change their flight date without fees or cancel for a full refund, depending on the length of the delay. This customer-centric approach ensures that travelers are not financially penalized for disruptions caused by the airline.

Passengers can cancel their flights easily through the Breeze Airways website, app, or by contacting customer support. The airline also provides options to cancel via text or email, making the process accessible and convenient. However, it is important to note that cancellations must be completed at least one hour before the scheduled departure time to qualify for flight credit; otherwise, the ticket is forfeited.

In summary, Breeze Airways’ cancellation policy allows for free cancellation within 24 hours of booking with a full refund if the flight is at least seven days away. After that, cancellations are permitted only for the entire reservation and must be made more than one hour before departure. Refunds are not issued in cash but as BreezePoints credits valid for 12 months. Breeze does not charge additional cancellation fees, and the airline provides flexible options for flight changes and cancellations in cases of delays or airline-initiated cancellations. Passengers are encouraged to review their fare type and act promptly to maximize their refund or credit benefits.