Norse Atlantic Airways allows passengers to cancel their flights, but the cancellation policy depends on the timing of the cancellation and the fare type purchased. The airline offers a 24-hour risk-free cancellation window, meaning you can cancel your booking within 24 hours of purchase and receive a full refund to your original payment method, provided your flight departure is at least seven days away. This policy applies to all ticket types and is valid only if the booking was made directly through Norse Atlantic’s official channels, such as their website, booking office, or authorized travel agents. If you cancel within this 24-hour period, no cancellation fees apply, and you will receive a full refund. However, if you cancel after the 24-hour window or less than seven days before departure, the ticket becomes non-refundable for most fare types.

For Economy Light, Economy Classic, Premium Light, and Premium Classic fares, cancellations made less than seven days before departure are non-refundable, and the full fare amount is forfeited except for government taxes, which may be refundable. Economy Flextra and Premium Flextra tickets are more flexible; they can be canceled up to two days before departure and will be refunded as travel credit valid for 12 months. If canceled less than two days before departure, these fares are non-refundable. When you cancel a non-refundable ticket after the 24-hour period, Norse Atlantic typically issues travel credit for the unused portion of the ticket minus any applicable cancellation fees. Cancellation fees vary by fare type and route but can be around $200 for domestic flights and $400 for international flights. Additionally, if you do not use your ticket and fail to cancel, only a portion of government taxes may be refunded, with the rest forfeited.

To cancel your Norse Atlantic flight, you can visit the airline’s official website or app, go to the “Manage Booking” section, enter your reservation details, and follow the prompts to cancel. If you booked through a travel agent, you should contact them directly to process the cancellation. You can also call Norse Atlantic’s customer service for assistance. After cancellation, you will receive a confirmation email, and if eligible, your refund or travel credit will be processed within seven to ten business days.

In cases where Norse Atlantic cancels your flight, you are entitled to a full refund regardless of your ticket type, with no cancellation fees. Also, if there is a death of the passenger or an immediate family member, the airline may waive cancellation fees and provide a refund upon submission of proper documentation. It is important to review your fare rules at the time of booking and act promptly if you need to cancel to avoid losing the value of your ticket.

In summary, Norse Atlantic allows cancellation of flights, with full refunds available if canceled within 24 hours of booking and at least seven days before departure. After that, most tickets are non-refundable, but some fare types offer travel credit if canceled in advance. Cancellation fees apply based on fare type and timing, and refunds for government taxes may be available for unused tickets. The cancellation process is straightforward via the website, app, or customer service, making it easy for passengers to manage their bookings.