Yes, you can get a refund if you cancel a JetBlue flight, but whether you receive a full cash refund or travel credit depends on the type of ticket you purchased and when you cancel. JetBlue offers a 24-hour risk-free cancellation policy, allowing passengers who book at least seven days before departure to cancel within 24 hours of booking for a full refund to the original form of payment, with no fees or penalties. This policy applies to all fare types and is mandated by the U.S. Department of Transportation. If you cancel after this 24-hour window, the refund options depend on whether your ticket is refundable or non-refundable.

For refundable JetBlue fares, you can cancel at any time before the scheduled departure and receive a full refund to your original payment method. These refundable tickets also allow unlimited changes without fees, though you may have to pay any difference in fare if the new flight is more expensive. Refundable fares give the greatest flexibility and peace of mind for travelers who may need to adjust their plans.

Non-refundable tickets, which include most Blue Basic fares and other standard fare classes, do not qualify for cash refunds after the 24-hour cancellation window. Instead, if you cancel a non-refundable ticket before departure, you will receive the remaining value of your ticket as credit in your JetBlue Travel Bank. This credit can be used toward future JetBlue flights but must be used within 12 months of the original ticketing date. If you cancel after the scheduled departure time or fail to show up, the entire ticket value is forfeited. Blue Basic fares have stricter rules, including a $100 cancellation fee for flights within the U.S., Caribbean, Mexico, and Central America, and $200 for other routes. Other fare classes like Blue, Blue Plus, Blue Extra, and Mint do not charge cancellation or change fees but require payment of any fare difference.

If you booked an award ticket using TrueBlue points, you can cancel unflown segments and have your points redeposited into your account without any fees. However, you cannot change award tickets; instead, you must cancel and rebook at the current fare. Any cash paid for taxes and fees on award tickets will be refunded to your JetBlue Travel Bank.

JetBlue also offers compensation and refunds if the airline cancels your flight or delays it significantly. Flights canceled within four hours of scheduled departure qualify for compensation under JetBlue’s Customer Bill of Rights, and passengers can request refunds or rebooking options.

To cancel a JetBlue flight, you can log in to your TrueBlue account on the JetBlue website or app, go to “Manage Trips,” select your reservation, and choose the cancellation option. If you cancel online, you avoid the $25 fee that applies when canceling or changing flights over the phone. After cancellation, you will receive an email confirmation showing whether you will receive a refund or travel credit.

In summary, JetBlue allows full refunds within 24 hours of booking for flights booked at least seven days in advance. Refundable tickets can be canceled anytime before departure for a full cash refund, while non-refundable tickets typically receive travel credit after cancellation. Award tickets can be canceled with points redeposited but cannot be changed. Cancellation fees apply mainly to Blue Basic fares, and changes or cancellations made by phone incur a $25 fee. JetBlue’s policies provide flexibility for travelers but require attention to fare rules and timing to maximize refund eligibility.