Yes, you can get a refund from Delta Airlines, but the eligibility and process depend on the type of ticket you have and when you request the refund. Delta offers a 24-hour risk-free cancellation policy for all tickets, including Basic Economy, non-refundable, and refundable fares. If you cancel your ticket within 24 hours of purchase, you will receive a full refund to your original payment method, with no cancellation fees or penalties, as long as the ticket was purchased directly from Delta and the cancellation is completed within the allowed window. After the 24-hour period, the refund options depend on your fare type. If you purchased a refundable ticket, you can cancel at any time before departure and receive a full refund to your original payment method after submitting a refund request through Delta’s website or by contacting customer support. For non-refundable tickets, you are not eligible for a cash refund after the risk-free period, but you can cancel your ticket before departure and receive an eCredit for the remaining value after deducting any applicable cancellation fee, which typically ranges from $99 to $199, depending on your ticket and route. This eCredit can be used toward future Delta flights and is usually valid for one year from the date of the original purchase.

Basic Economy tickets are the most restrictive. After the 24-hour risk-free period, these tickets are generally non-refundable and non-changeable, meaning you cannot get a cash refund or an eCredit if you cancel, except in certain cases where Delta issues a waiver or if your fare rules specifically allow for a cancellation charge to be deducted from the value of your ticket, with the remainder issued as an eCredit. If you do not cancel a non-refundable or Basic Economy ticket before departure, the ticket loses all value and cannot be used for future travel. However, if there is a death of the passenger, an immediate family member, or a travel companion, Delta may make exceptions to the standard refund policy, and you will need to provide documentation such as a death certificate to request a refund.

If Delta cancels your flight or makes significant schedule changes, you are entitled to request a full refund, even for non-refundable tickets. You can submit a refund request online using Delta’s refund form or by contacting customer support. In some cases, if you are unable to travel due to a serious communicable disease and have documentation from a medical professional, you may also be eligible for a refund or additional flexibility starting April 28, 2025. For all refund requests, you will need your ticket number and personal details, and the refund will be processed back to your original payment method if eligible. If you received an eCredit, you can use it for future Delta bookings within the validity period.

Delta’s cancellation policy is straightforward: cancel within 24 hours for a full refund, refundable tickets can be refunded at any time, non-refundable tickets can be canceled for an eCredit minus a fee, and Basic Economy tickets are generally non-refundable and non-changeable after the initial 24-hour window. Always check your specific fare rules and complete any cancellations before your scheduled departure to retain any value from your booking. If you need to cancel or request a refund, you can do so online through your Delta account, by using the refund request form, or by contacting Delta’s customer service for assistance