You can get a refund for your Norse Atlantic Airways flight, but the eligibility depends mainly on when you cancel and the type of ticket you purchased. Norse Atlantic offers a 24-hour risk-free cancellation policy, which means if you cancel your booking within 24 hours of purchase and your flight is scheduled to depart at least seven days later, you are entitled to a full refund to your original payment method. This applies regardless of the fare type, including Economy Light, Premium Light, Economy Classic, and Premium Classic fares. However, if you cancel after this 24-hour window or within seven days of departure, most tickets become non-refundable. For example, Economy Light and Premium Light fares are fully refundable only within that initial 24-hour period and non-refundable afterward. Similarly, Economy Classic and Premium Classic fares follow the same rule: refundable only if canceled within 24 hours of booking and at least seven days before departure; otherwise, no refund is given.

For more flexible fare types like Economy Flextra and Premium Flextra, you can cancel up to two days before departure and receive a travel credit valid for 12 months instead of a cash refund. These Flextra fares are generally non-refundable but allow changes or cancellations with fewer restrictions. If you cancel these fares less than two days before departure, the fare is non-refundable, and no credit is issued. When you cancel a non-refundable ticket after the 24-hour window, Norse Atlantic typically issues travel credit for the unused portion of your ticket minus any applicable cancellation fees. These cancellation fees vary depending on the fare class, route, and how close you are to the departure date. For example, cancellations within seven days of departure for Economy Light, Economy Classic, Premium Light, and Premium Classic fares often result in forfeiture of the ticket’s value except for government taxes, which may be refundable. Cancellation fees can be around $200 or more depending on the booking.

If Norse Atlantic cancels your flight, you are entitled to a full refund regardless of your ticket type, and no cancellation fees apply. Additionally, in cases of death of the passenger or an immediate family member, the airline may waive cancellation fees and provide a refund upon submission of appropriate documentation. It is important to note that if you do not show up for your flight without canceling (a no-show), your ticket may be forfeited entirely with no refund or credit.

To request a refund or cancel your booking, you can use the Norse Atlantic website or app by accessing the “Manage Booking” section, entering your reservation details, and following the cancellation prompts. If you booked through a travel agent, you should contact them directly. You can also call Norse Atlantic’s customer service for assistance. Once your cancellation is processed and if you qualify for a refund, the amount will typically be refunded to your original payment method within seven to ten business days. You will also receive a confirmation email regarding the cancellation and refund status.

In summary, Norse Atlantic Airways offers a full refund if you cancel within 24 hours of booking and your flight is more than seven days away. After that, most tickets are non-refundable, but you may receive travel credit for certain fare types if canceled in advance. Refunds are not available for cancellations made within seven days of departure for most fare classes except under special circumstances like airline cancellations or documented emergencies. Always review your fare conditions carefully at the time of booking and act promptly if you need to cancel to maximize your chances of receiving a refund or credit.